WildFortune Casino Privacy Policy
At Wild Fortune, we are fully committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we at WildFortune Casino collect, use, store, and protect the data you share with us when you access our platform at wildfortune.io. By continuing to use our services, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.
Who We Are
Our WildFortune platform is operated by Metlait SRL, a company registered under the laws of Costa Rica, with company registration number 3-102-911867. Our registered address is El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica. We hold an E-Gaming licence No. 0000064, issued by the Tobique Gaming Commission, Neqotkuk / Maliseet Nation, Canada. As the data controller, we are responsible for the personal information we process in connection with our wildfortune online casino services.
Information We Collect
When you register and use our Wild Fortune Casino services, we may collect the following categories of personal data:
Personal Identification Data
- Full name, date of birth, and nationality
- Email address, phone number, and residential address
- Government-issued identification documents for KYC verification
- Username and account login credentials used for your wildfortune login
Financial and Transaction Data
- Payment method details, including card information, bank account data, and e-wallet identifiers
- Transaction records covering deposits and withdrawals across all supported rails, including Visa, Mastercard, MiFinity, bank transfers, and cryptocurrency wallets
- Currency preferences, including AUD, USD, EUR, CAD, NZD, BTC, ETH, and USDT
- Bonus and promotional activity, including any wild fortune bonus code or wild fortune promo code you redeem
Technical and Usage Data
- IP address, browser type, device identifiers, and operating system
- Pages visited, session duration, and click-path data across our wildfortune mobile casino and desktop platform
- App usage data when you access our installable application
- Log files, crash reports, and performance diagnostics
Communication Data
- Messages sent via live chat, email, Telegram, or WhatsApp to our support team
- Survey responses and feedback you provide voluntarily
- Records of any correspondence related to your account
How We Use Your Information
Here at WildFortune, we use the data we collect for clearly defined and lawful purposes. We do not sell your personal information to third parties. The primary uses of your data include:
- Creating and managing your player account and facilitating your WildFortune Casino login experience
- Processing deposits and withdrawals securely across all fifteen deposit rails and five withdrawal methods
- Verifying your identity as required by our licensing obligations under the Tobique Gaming Commission
- Administering bonuses, including our Welcome Package, wild fortune casino bonuses, free spins, loyalty points, and VIP rewards
- Personalising your experience on our Wild Fortune platform, including game recommendations and promotional offers
- Detecting and preventing fraud, money laundering, and other unlawful activities
- Complying with applicable laws, regulations, and requests from competent authorities
- Sending you service-related communications and, where you have consented, marketing messages about wildfortune casino games, promotions, and tournaments
- Improving the performance and functionality of our wildfortune io casino platform
Legal Basis for Processing
We at WildFortune process your personal data on the following legal grounds:
- Contractual necessity: We need your data to fulfil our obligations under the terms of service you agree to when registering your account
- Legal obligation: We are required by our licence and applicable regulations to collect and verify certain information
- Legitimate interests: We process data to prevent fraud, protect security, and improve our services
- Consent: Where we process data for marketing or optional features, we rely on your explicit consent, which you may withdraw at any time
Sharing Your Information
Our WildFortune Casino team may share your personal data with trusted third parties only where necessary and under strict confidentiality obligations. These parties include:
- Payment processors and financial institutions facilitating your transactions
- Identity verification and KYC service providers
- Game software providers whose titles appear in our WildFortune Casino library, including Evolution, NetEnt, Nolimit City, and others
- IT infrastructure and cloud hosting providers supporting our wildfortune casino online platform
- Regulatory bodies and law enforcement authorities where legally required
- Fraud prevention agencies and anti-money laundering databases
We do not transfer your personal data to third parties for their own marketing purposes. Any data sharing is governed by appropriate data protection agreements.
Cookies and Tracking Technologies
At Wild Fortune, we use cookies and similar tracking technologies to enhance your experience on our platform. These include session cookies necessary for the site to function, analytical cookies that help us understand how players interact with our wildfortune casino slots and live casino sections, and preference cookies that remember your settings. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our service.
Data Retention
We retain your personal data for as long as your account remains active and for a defined period thereafter, as required by our regulatory and legal obligations. Specifically, we at WildFortune Casino are required to keep financial transaction records and identity verification documents for a minimum period following account closure, in line with anti-money laundering regulations. Once retention periods expire, we securely delete or anonymise your data.
Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data held by our Wild Fortune Casino:
- Right of access: You may request a copy of the personal data we hold about you
- Right to rectification: You may ask us to correct inaccurate or incomplete information
- Right to erasure: You may request deletion of your data, subject to our legal obligations
- Right to restrict processing: You may ask us to limit how we use your data in certain circumstances
- Right to data portability: You may request your data in a structured, machine-readable format
- Right to object: You may object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time
To exercise any of these rights, please contact us through our 24/7 live chat, by email, or via Telegram or WhatsApp. We will respond to your request within a reasonable timeframe.
Security of Your Data
We at WildFortune take the security of your personal information seriously. Our wildfortune casino online infrastructure is protected by industry-standard encryption, firewalls, and access controls. We restrict access to personal data to authorised personnel only and conduct regular security assessments. While we implement robust safeguards, no data transmission over the internet can be guaranteed as completely secure, and we encourage you to use strong, unique passwords for your wildfortune login account.
Children's Privacy
Our Wild Fortune Casino services are strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under this age. If we become aware that a minor has registered an account, we will immediately suspend the account and delete all associated data. If you believe a minor has accessed our wildfortune best bonus casino platform, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you through our platform or by email. Your continued use of WildFortune Casino services after any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data at Wild Fortune, please do not hesitate to reach out. Our support team is available 24/7 via live chat at wildfortune.io, by email, or through our social channels including Telegram and WhatsApp. We are committed to addressing your privacy concerns promptly and transparently.
Content updated: August 10, 2026